Shipping policy

Shipping policy

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option

Estimated delivery time

Price

USPS Priority Mail

1 - 3 days

Calculated at checkout

USPS Priority Mail Express 

1 - 2 days or Overnight

Calculated at checkout

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check the status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your shipping confirmation email, please contact us at mysticshamanllc@gmail.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here. 

Refunds, returns, and exchanges

Please see our Refund Policy

We will address concerns on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at mysticshamanllc@gmail.com.