Shipping policy
Shipping policy
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
USPS Priority Mail |
1 - 3 days |
Calculated at checkout |
|
USPS Priority Mail Express |
1 - 2 days or Overnight |
Calculated at checkout |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check the status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your shipping confirmation email, please contact us at mysticshamanllc@gmail.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.
Refunds, returns, and exchanges
Please see our Refund Policy.
We will address concerns on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at mysticshamanllc@gmail.com.